Quant Leaf Labs – Terms and Conditions (Laboratory Services)
Last updated: 10/25/25
These Terms and Conditions (the “Terms”) govern all analytical laboratory services (“Services”) performed by Quant Leaf Labs, Inc. (“QLL,” “we,” “us,” or “our”) for any client (“Client,” “you,” or “your”). By placing an order in Confident LIMS, submitting a sample, signing a chain-of-custody (COC), or otherwise requesting Services, you agree to be bound by these Terms. These Terms are aligned with the applicable state framework for licensed analytical laboratories, as codified in Title 4, Division 19 of the California Code of Regulations.
1. Scope of Services; Methods
1.1 QLL provides validated analytical testing and related services for environmental and regulated matrices (“Samples”). Each matrix is tested using unified validated methods specific to that matrix. Methods are verified and maintained in accordance with ISO/IEC 17025 and state regulatory requirements.
1.2 QLL performs all analytical work in-house. QLL does not subcontract or outsource any analytical services.
2. Orders; Turnaround Time; Rush
2.1 Orders are accepted upon placement through Confident LIMS, accompanied by complete electronic chain-of-custody information and full payment (see Section 8).
2.2 Estimated turnaround times begin once payment is confirmed, and Samples pass intake verification. Rush orders may be accepted at QLL’s discretion for an additional fee.
3. Sample Collection; Intake; Transportation
3.1 For compliance samples, QLL personnel perform all sampling directly at the licensed premises or designated facility, following state regulatory chain-of-custody procedures.
3.2 Research and development (R&D) Samples may be delivered by the Client in person to QLL’s facility. QLL does not accept Samples shipped or transported by any third party.
3.3 Improperly labeled, damaged, or incomplete submissions may be rejected or qualified. Rejected Samples will not be tested, and related costs remain the Client’s responsibility.
4. Chain of Custody; Sample Retention
4.1 The Confident LIMS platform automatically generates and manages all COC records. Clients must complete all required information within LIMS prior to sample acceptance. Sign and date and double check entered information.
4.2 All Samples and reserve portions are retained by QLL for forty-five (45) calendar days after analysis, in accordance with state regulations (§15728). After this period, Samples are destroyed.
5. Quality System; Accreditation
5.1 QLL operates under an ISO/IEC 17025-compliant quality system. Accreditation scope and active licenses are published on QLL’s website and updated as required by the applicable state agency.
5.2 All test methods used by QLL are validated and controlled per the state’s regulatory requirements and ISO 17025 standards.
6. Reports; Data Use; Re‑analysis
6.1 QLL issues analytical reports reflecting the condition of each Sample as received and tested. Reports are transmitted electronically through Confident LIMS.
6.2 For compliance testing, re-analysis or re-sampling is only permitted if explicitly authorized by the applicable state agency. QLL will not repeat or amend compliance testing without written authorization.
6.3 For R&D Samples, Client may request a review or re-analysis in writing within ten (10) business days of report issuance, provided sufficient Sample remains and method parameters allow.
6.4 If a verified analytical error attributable to QLL is confirmed, QLL may either refund the affected test or re-perform the test at no additional cost. This is the exclusive remedy.
7. Data Disclosure; Public Availability
7.1 QLL is required to submit finalized analytical results to the applicable state regulatory authority within one business day after release. Clients acknowledge and consent that results become part of the public record once transmitted.
7.2 Clients may not alter or misrepresent QLL-issued reports. Any derivative use of results for labeling, compliance filings, or advertising remains the sole responsibility of the Client.
8. Pricing; Payment; Commencement of Testing
8.1 Prices for Services are displayed upon order placement in Confident LIMS. Payment is due immediately upon submission of each order. Testing will not begin until full payment has been received and cleared.
8.2 Accepted payment methods include cash, ACH transfer, money order, and checks payable to Quant Leaf Labs, Inc. Credit and debit card payments will be accepted once implemented, with Clients responsible for any associated transaction fees.
8.3 QLL reserves the right to suspend Services and withhold reports for unpaid or declined transactions.
9. Late Payment; Security Interest; Release of Reports
9.1 Balances not paid in full at time of sample submission will accrue a late charge of 1.5% per month or the maximum rate permitted by law.
9.2 As continuing security for the payment and performance of all obligations of the Client to QLL, whether now existing or hereafter arising, the Client hereby grants QLL a first-priority security interest in and to all assets of the Client, tangible and intangible, whether now owned or hereafter acquired, including but not limited to: accounts, instruments, chattel paper, general intangibles, payment intangibles, deposit accounts, inventory, equipment, goods, furniture, fixtures, and all proceeds and products thereof, wherever located. This security interest is intended to be a blanket lien covering all assets of the Client. The Client authorizes QLL to file one or more UCC-1 financing statements, and any continuations or amendments, describing such collateral as “all assets,” without further notice or consent.
9.3 QLL will not delay or withhold mandatory submission of results to the applicable state regulatory system as required under Title 4, Division 19, sections §15726–§15727. However, QLL may withhold direct release of the report or restrict Client access to the COA within Confident LIMS until payment in full is received.
10. Cancellations; Changes
10.1 Orders may be canceled only before sampling or sample intake. Once testing has begun, fees are non-refundable.
10.2 Modifications to scope or method may be accommodated only if technically feasible and approved by QLL in writing.
11. Warranty; Limitation of Liability
11.1 QLL warrants that Services will be performed in accordance with generally accepted analytical practices and the applicable regulatory framework.
11.2 Except as expressly stated, QLL disclaims all other warranties, including implied warranties of merchantability and fitness for a particular purpose.
11.3 QLL’s total liability for any claim is limited to the amount actually paid for the specific test(s) giving rise to the claim. QLL is not liable for indirect or consequential damages, including lost profits or business interruption.
12. Force Majeure
12.1 QLL is not responsible for delays or performance failures caused by factors beyond its control, including equipment malfunction, vendor or gas supply shortages, reagent delays, natural disasters, labor actions, power or internet outages, or governmental restrictions.
13. Confidentiality and Public Reporting
13.1 QLL treats Client-provided information as confidential except when disclosure is mandated by law, required for state reporting, or necessary for accreditation or audit purposes.
13.2 Clients acknowledge that results for regulated Samples are automatically transmitted to the applicable state system and become accessible to authorized third parties. Also anyone with link to published CoA on LIMS.
14. Governing Law; Venue
14.1 These Terms are governed by the laws of the State of California. Venue for any dispute shall lie exclusively in Los Angeles County, California.
15. Notices
15.1 All notices must be sent in writing to Quant Leaf Labs, Inc., or via email to legal@quantleaflabs.com. Notices are effective upon receipt.
16. Entire Agreement
16.1 These Terms, together with any executed quote or invoice and COC generated in Confident LIMS, constitute the entire agreement between QLL and the Client and supersede any conflicting terms in Client’s documents.
17. Updates
17.1 QLL may update these Terms periodically. The current version posted on the company website applies to all orders.
Contact: Quant Leaf Labs, Inc. • legal@quantleaflabs.com • (323) 647-9291